The 30th Anniversary NTSA Summit is fast approaching! And the NTSA is pleased to announce that the summit, which will be held Jan. 27-29, 2019 in Tampa, will include a presentation by Dr. John Evans on the Art of WOW.
Evans, who is Executive Director of Knowledge LabsTM Professional Development team, will make the presentation on Jan. 28. From him, attendees will learn how to drive extreme client loyalty by systematically going beyond client expectations. The Art of WOW was developed in partnership with Dr. Joseph Michelli, internationally recognized client experience expert and author of “The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company.”
The 30th Anniversary NTSA Summit offers practical ideas for growing your financial advisor practice or agency, as well as the opportunity to make new friends, hear new ideas and find new ways to make our industry better.
The 30th Anniversary NTSA Summit will be held in Tampa Jan. 27-29. More information on the summit is available here; to register, click here.
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