Client Services
Eleanor “Ellie” Lowder, TPGC, was honored with the 2023 Bob D. Schiller Award. Lowder, a volunteer with the NTSA for decades, passed on in 2022.
Born in 1938 in Virden, IL, Ellie was a loving mother and dedicated wife, and in a time in which it was more traditional for women to not enter the...
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Susan Diehl, QPA, CPC, ERPA, TGPC, BCFTM, President of PenServ Plan Services, Inc., is the 2023 winner of the Richard Ford Volunteer Service Award. The award was bestowed at the Feb. 27 luncheon at the NTSA Summit in Tampa, FL.
Diehl, the 2012 Bob D. Schiller Award winner, is a long-time...
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“You have to have a succession plan. Dying with your boots on as an advisor leaves your clients in the lurch,” Lincoln Investments' Tom Lakatos said at the beginning of “'Out”'Placements: M&A Succession Planning at its Core," a session at the 2023 National Tax-Deferred Savings Association (...
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“We spend so much time chasing the next ‘yes,’ but we’re communicators at our core,” Phil Kim told the TPA and advisor attendees at the 2023 National Tax-Deferred Savings Association (NTSA) Summit in Tampa on in a Feb. 27 session. “Wouldn’t it be great if we focused on communicating better?”
...
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Three and a half years ago I decided to accept a job in the retirement industry working for National Benefit Services. In the last year and a half, I’ve held the title of Team Lead, Supervisor, and currently — at 25 years old — Director.
Being as young and fresh in the industry as I am, I have...
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Employee participation in retirement plans could be better, by some measures. How to improve it has long been a topic of discussion — and knowing what employees are looking for in a plan is a key factor in bringing that about.
It’s the Economy, S_____
What employees want can be a bit of a moving...
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SECURE 2.0 is a reality now — and two industry experts offered their insights in a Jan. 25 webcast as the dust settles.
American Retirement Association Director of Regulatory Affairs Kelsey Mayo, who also is a Partner at Poyner Spruill LLP, and American Retirement Association Director of...
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In MarketBeat, Ted Godbout discusses a new report that says that market volatility, increasing compliance pressures and a competitive landscape for wealth management professionals continue to challenge independent broker-dealers (IBDs) and registered investment advisors (RIAs), requiring them to...
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It is a growing club that no one wants to join: the club of companies that became victims of cyberterrorism. In MarketBeat, Alison J. Cohen writes that it is often not a question of “if” a company will be attacked, but “when,” and that her firm is being asked what one should do about that.
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Why not start the New Year off with a client appreciation event?
You have probably already guessed that this client event idea is a cooking class. With money being tight for so many people, why not help encourage your clients to do some cooking at home and save a little money. There are many...
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This is the time of year when resolutions for the cessation of bad behaviors and the beginning of better ones are in vogue. Here are five for plan fiduciaries for 2023.
Develop a plan budget.
Most financially-focused New Year’s Resolutions focus on spending (less) or saving (more)—and the really...
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There was plenty of activity in 2022 affecting plans, participants, employers, and service providers, and NTSA Net was there. But the year that was also provided copious reminders that content that provides nuts-and-bolts information is critically important.
The top 10 posts on NTSA Net in 2022...
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Most of the attempts to affix a value to having an advisor tend to focus on investment returns or cost savings, writes Nevin E. Adams in MarketBeat. He continues that both are valid, objective measures that can have a real, substantive impact on retirement security — but, at least with the best...
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NTSA honors its 2023 Elite Advisors:
Kelly A. Larkin, CFP®; Kelly A. Larkin; Seattle, WA
Mitch Melan; Melan Financial; Atlanta, GA
Jennifer Prosise, CFP®, CRES®; Voyager Group, Ltd.; Joliet, IL
Rian A. Steinbiss, AIF®, CRES®; Clearpath Wealth Partners, LLC; Marlton, NJ
Donald E. Wade, CFP®,...
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The 2022 TPA Growth Summit offered a series of insights on team building, including a special session focusing on the importance of company culture, writes Nevin Adams in Marketbeat.
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Effective communication is key to understanding to productive interaction — and third party administrators can attest to its importance, argued industry experts at a session of the 2022 ASPPA Annual Conference. John Iekel reports about their insights in MarketBeat.
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The Department of Labor’s Employee Benefits Security Administration (EBSA) on Nov. 18 proposed updates to the voluntary fiduciary correction program (VFCP), including a provision long-promoted by the American Retirement Association that should help plan sponsors and providers — more specifically,...
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Editor’s Note: This is part of the Advisor Alley series, brief, bi-weekly articles that provide a quick read about activities that other advisors, like yourself, are engaging in to serve their existing clients and prospect for new clients in this ever-changing environment in which we are all...
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Editor’s Note: This is part of the Advisor Alley series, brief, bi-weekly articles that provide a quick read about activities that other advisors, like yourself, are engaging in to serve their existing clients and prospect for new clients in this ever-changing environment in which we are all...
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CAPTRUST Financial Advisors (CAPTRUST) has announced the addition of Patriot Pension Advisors (PPA) based in Foxborough, Massachusetts.
Founded in 2002, PPA supports sponsors of retirement plans, including 401(k), 403(b), and defined benefit plans. According to a press release, the firm oversees...
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